Privacy Policy & Terms of Use

Privacy Policy

At Hourglass Hacks, your privacy is critically important to us. This Privacy Policy details how Hourglass Hacks collects, utilizes, maintains, and discloses information gathered from users (each, a "User") of the hourglasshacks.com website ("Site") and all products and services offered by Hourglass Hacks.

Information We Collect

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Your Information

Hourglass Hacks collects and uses Users' personal information for the following purposes:

• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

How We Share Your Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Cookie Policy

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Your Data Rights (CCPA/GDPR/PIPEDA Compliance)

Depending on your location, you may have specific rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request erasure of your data under certain conditions.
• The right to object to the processing of your data.
• The right to request restriction of processing your data.
• The right to data portability.

To exercise any of these rights, please contact our Data Protection Officer at the email provided below.

Contact Information for Privacy Concerns

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Terms of Use

Welcome to Hourglass Hacks! These Terms of Use govern your access to and use of Hourglass Hacks' website, services, courses, and community forums. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy.

Acceptance of Terms

By accessing or using any part of Hourglass Hacks' website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

User Accounts and Responsibilities

If you create an account on Hourglass Hacks, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must immediately notify Hourglass Hacks of any unauthorized uses of your account or any other breaches of security. Hourglass Hacks will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Intellectual Property Rights

All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hourglass Hacks or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Hourglass Hacks and protected by international copyright laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Online Course Specific Terms

Enrollment in our online courses grants you a non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial educational purposes only. You may not share, distribute, or resell course content. All intellectual property in the course materials remains with Hourglass Hacks.

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us. Prohibited activities include, but are not limited to:

• Systematically retrieving data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Making any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Interfering with, disrupting, or creating an undue burden on the Site or the networks or services connected to the Site.

Termination

We may terminate or suspend your access to all or part of our Site, without notice and liability, for any reason whatsoever, including without limitation if you breach the Terms of Use. Upon termination, your right to use the Site will immediately cease.

Disclaimer of Warranties

The Site and its services are provided on an "as is" and "as available" basis. Hourglass Hacks makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitation of Liability

In no event shall Hourglass Hacks or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Hourglass Hacks’ Internet site, even if Hourglass Hacks or an Hourglass Hacks authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Community Guidelines

Our community forum is a place for Mac users to share knowledge, ask questions, and support each other. To ensure a positive and productive environment for all members, we ask that you adhere to the following:

Rules of Conduct for the Forum

• Be Respectful: Treat all members with courtesy and respect. Personal attacks, insults, or aggressive language will not be tolerated.
• No Harassment or Hate Speech: Do not post content that is discriminatory, threatening, abusive, or harmful to others based on their background, beliefs, or identity.
• Stay on Topic: Keep discussions relevant to Mac optimization, software, automation, and related technical support.
• No Spamming or Commercial Solicitation: Do not post unsolicited advertisements, promotional material, or repetitive messages. Links to relevant resources are welcome, but self-promotion for commercial gain is not.
• Protect Privacy: Do not share personal information about yourself or others, including contact details, without explicit consent.
• Report Issues: If you encounter content that violates these guidelines, please report it to our moderators.

Moderation and Enforcement

Hourglass Hacks reserves the right to moderate all content and discussions on the forum. We may, at our sole discretion, remove any content deemed inappropriate or in violation of these guidelines. Users who repeatedly violate these guidelines may have their posting privileges suspended or their accounts terminated. Our goal is to foster a helpful and friendly community, and your cooperation is essential.